Returns & Exchanges
At Affective Health Store, we want you to feel as good as you look. If you are not completely satisfied with your fashion purchase, we offer a 30-day return and exchange window for all items in their original, unworn condition.
Initiate Your Request
Log into your customer portal and select the items you wish to return or exchange to receive a pre-paid shipping label via email.
Pack Your Items
Securely place the unworn apparel in its original packaging, ensuring all designer tags and hygiene seals remain intact.
Drop Off the Package
Affix the return label to your package and drop it off at any authorized shipping carrier location within 7 days of generating the label.
Receive Your Refund
Once our quality control team inspects the items, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing